MANILA -- The management of a Manila hotel owned by billionaire Lucio Tan said Monday it would address the concerns of its Thai and Cambodian guests who are in the country for the Southeast Asian Games.
Century Park Hotel Manila "will strive to make the SEA Games delegation’s stay a memorable one in the coming days," management said in a statement.
Photos of the Cambodian athletes sleeping on the hotel floor were posted on social media over the weekend. The Thai athletes on the other hand complained about the menu and limited supply of bottled water.
Century Park said it had a standard check-in time of 2 p.m. and that it was fully booked when the Cambodians arrived at 8:25 a.m. Sunday. The athletes chose to rest on the floor despite being offered chairs.
The hotel said it was informed of a request for early check in Saturday evening but "as much as we wanted to accommodate the request, it was not possible due to full occupancy."
Century Park said part of the agreement with the Thai team was for a "cycle menu" and two bottles of water per day, a hotel industry standard.
The management said it was coordinating with the Thai team.