MANILA - Cebu Pacific said Friday evening it will cancel domestic flights to and from Metro Manila from March 15 to April 14, 2020 ahead of the "community quarantine" in the metropolis.
The Philippines earlier adopted an inter-agency resolution banning travel to and from Metro Manila beginning Sunday to combat the rapid rise of cases of the novel coronavirus in the country.
Cebu Pacific said its passengers who are affected may:
- Travel ahead of original schedule on flights until March 14, 2020, free of charge (subject to space availability).
- Rebook the flight, with change fees and fare difference waived.
- Store the full value of the ticket in a Travel Fund. This is valid for 180 days and can be used to book any Cebu Pacific flight within the next 12 months.
- Get a full refund. The refund will be according to the mode of payment. If paid in cash, refund must be claimed at designated Cebu Pacific ticket offices. If payment was made through debit or credit card, please allow two (2) billing cycles for refund to be credited into the account.
To avail any of these options, use the “Manage Booking” portal in the Cebu Pacific website
Passengers may Cebu Pacific website and use the "Manage Booking" portal to avail any of the options.
Cebu Pacific will continue to operate flights from select hubs:
- Brunei (Bandar Seri Begawan)
- Bali (Denpasar)
- Kuala Lumpur
- Kota Kinabalu
- Ho Chi Minh
- Caticlan (Boracay)
- Cagayan de Oro
- Zamboanga to Tawi-Tawi
The Philippines will quarantine Metro Manila’s 12.8 million people, banned mass gatherings and suspended classes for a month after the fast-spreading COVID-19 infected at least 64 people in the country, 5 of whom died.