Cebu Pacific says ops back to normal after NAIA chaos


Posted at Aug 21 2018 09:46 AM

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MANILA - Cebu Pacific said Tuesday its operations have normalized after thousands of passengers were stranded by the closure of Ninoy Aquino International Airport's main runway over the weekend.

A Boeing 737 jetliner of Xiamen Airlines ripped off its left engine during a bumpy landing on Thursday evening, forcing the closure of NAIA's runway until Saturday noon and the cancellation of some 200 flights.

"Ang operasyon ng Cebu Pacific ay nagbalik na sa normal today. Ngayon wala na kaming inaasahang kanselasyon sa aming mga biyahe," said the carrier's spokesperson and vice president for corporate affairs, Atty. JR Mantaring.

(The operations of Cebu Pacific have returned to normal today. We are no longer expecting any flight cancellation.)

The runway closure affected some 23,500 passengers of Cebu Pacific's domestic flights and another 7,600 passengers of its international trips, Mantaring told radio DZMM.

Travelers were given the option to rebook their flights, get a refund or convert their airfare to travel fund, he said.

Cebu Pacific, he added, used smaller single-aisle planes to push through with some flights affected by the runway closure.

The airline also gave 47,000 snack refills and 19,000 bottled water to affected passengers, said Mantaring.

"Nagpapasalamat kami sa pasensya at pag-unawa ng aming mga pasahero," he said.

(We are thankful for the patience and understanding of our passengers.)

Airport authorities are investigating the incident. The Senate and the House of Representatives are planning separate inquiries,