Shopping mall introduces a modified way of safe malling in the 'new normal'

SM Supermalls

Posted at Jul 01 2020 12:57 PM

Once the 'new normal' thoroughly sets in, there comes a need to familiarize oneself with reforms in social institutions, adjustments in behavior and mindset, and modifications in one's way of pulling through and dealing with matters at hand.

As shops and establishments begin to reopen its doors, SM Supermalls rings in the era of 'new normal' with a modified way of safe lifestyle malling using advanced, touch-free technology – creating a seamless shopping experience for all.

''As it has always been engrained in SM's DNA, we take one step ahead in enforcing our health and sanitation protocols by using advanced technology to ensure the safety of our mallgoers,'' said SM Supermalls President Steven Tan.

Reinventing a shopping experience in 2020, SM transforms its malls into safe innovative community spaces, enforcing quality hygiene and health protocols to ensure every customer's well-being round-the-clock.

Navigating through the 'new normal,' SM, in collaboration with its tenant partners, has also introduced new dining experiences using touch-free, cashless payment services. Bringing back the fun in dining while safe distancing, SM has transformed its event centers, atriums, and open-air parks into designated dining spaces where customers can order from their favorite restaurants, and dine in cathedral-height spaces, decorated in fun themes that are unique per mall.

For those who prefer to stay home, SM has takeout and delivery, or roadside pick-up services. Simply head over to SM Supermall's Facebook or Viber page, and check out the available dining and shopping options through its downloadable e-menus.

Frequent mall goers may find the current restrictions imposed in the 'new normal' to be unmanageable but rest assured, corporations like SM are working on more measures to ensure the shopping experience is just as enjoyable even with operational adjustments.


Experience a new way to live, shop, and dine in the new normal at SM. For updates and announcements, visit

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